Frequently Asked Questions

Everything you need to know about your Moonman experience.

What is the standard shipping time for my order?

We offer standard shipping which typically takes 3-5 business days within the continental US. International shipping times vary by location, usually ranging from 7-14 business days.

What is your return and exchange policy?

We accept returns and exchanges within 30 days of purchase, provided the items are unworn, unwashed, and have all original tags attached.

How do I determine my correct size?

Please refer to our comprehensive Size Guide located on each product page. We provide detailed measurements for chest, waist, and length to ensure a perfect fit.

Which payment methods do you accept?

Moonman accepts all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure checkout process.

Are your materials sustainably sourced?

Yes, we are committed to ethical fashion. We use organic cotton and recycled polyester in over 80% of our collections to minimize our environmental footprint.

Can I track my order once it has shipped?

Absolutely. Once your order leaves our warehouse, you will receive an email with a tracking number and a link to monitor your package's journey.